Customer Engagement
5 articles
Why Luxury Consumers Are Prioritizing Experiences Over Ownership
In April 2023, Tiffany's iconic New York store reopened after years of renovation.
Luxury Brands Blend AI Personalization for 2026 Engagement
Remark AI aims to democratize the luxury shopping experience, extending personalized attention to 98% of online shoppers.
Luxury Brands Leverage AI for Enhanced Customer Engagement
At Tiendas Cuadra, a premium retail brand, a new virtual assistant built on Microsoft Copilot Studio now handles common customer inquiries.
The AI Shift: How Luxury Brands Are Utilizing Artificial Intelligence
Luxury brands are embracing artificial intelligence to augment traditional clienteling, integrating data-driven systems for enhanced personalization. This strategic shift aims to boost sales and deepen customer engagement across all channels.
Australian Fashion Brands Leverage AI for Sales and Engagement
Brands in the Australian fashion market are investing in AI-driven personalization and virtual try-ons as the sector is projected to grow to USD 55.2 Billion by 2034.