Form & Taste

Retail Technology

4 articles

Futuristic luxury boutique with holographic displays offering personalized AI-driven shopping experiences to diverse customers.
Brands

Luxury Brands Blend AI Personalization for 2026 Engagement

Remark AI aims to democratize the luxury shopping experience, extending personalized attention to 98% of online shoppers.

Luca Bianchi·August 20, 2026
Luxury retail store interior with holographic AI assistants and AR product visualizations, representing enhanced customer experience through technology.
Brands

Top 4 Luxury Brands Using AI and AR for Customer Experience

More than 80 percent of luxury retail consumers are highly satisfied with their AI shopping tools, McKinsey reports.

Oliver Dane·August 4, 2026
A futuristic luxury boutique with a disconnected AI interface, symbolizing luxury brands' lag in AI for consumer discovery amidst a market shift.
Brands

Luxury Brands Lag in AI for Consumer Discovery Amid Market Shift

In 2024, the luxury market shrunk by 2%, resulting in the loss of approximately 50 million consumers, according to Vogue .

Luca Bianchi·July 1, 2026
A luxury retail environment where an AI hologram provides personalized customer service, blending technology with human-like interaction.
Brands

Luxury Brands Leverage AI for Enhanced Customer Engagement

At Tiendas Cuadra, a premium retail brand, a new virtual assistant built on Microsoft Copilot Studio now handles common customer inquiries.

Luca Bianchi·May 2, 2026